Families And Visitors

Families and Visitors

Vision:
To provide a local opportunity for staff, administrators and patients and family members to come together in interdisciplinary teams to learn, develop and share skills in Patient & Family Centered Care.

Purpose:
To bring together professionals, patients and family members from hospitals already engaged in PFCC activities with those just starting out with PFCC programs, and those wanting to initiate a PFCC program, to provide a peer learning opportunity as well as an opportunity to learn from experts in the field.

Activities:
Conference participants will have the opportunity to learn from experts in the field of PFCC. All levels of PFCC program development will be presented from selling the concept to forming Family Advisory Councils to plans for sustainability. Additional time will be provided during a Topic Table lunch to network with others doing this work in Southern California.

Participants:
We encourage institutions to send teams consisting of staff, family advisors and Administrators. The Interdisciplinary approach is a central component of Patient & Family Centered Care, which includes a patient or family representative. Nurses, Therapists, Spiritual Services, Physicians, Social Workers and Palliative Care Representatives are all encouraged to attend. Hospital Administrators are also encouraged to attend, as their role in supporting PFCC efforts is recognized as critical to the success of every PFCC program.

Learning Objectives

Participants will develop or deepen an understanding of the fundamentals of Patient & Family Centered Care.

Participants will be able to objectively evaluate their own institution regarding PFCC practices.

Participants will have the tools and map for starting successful Family Advisory Councils.

The foundation for an on-going collaborative for the support of PFCC practices in Southern California will be established.

Patients & Family members will receive training specific to their role in PFCC and have resources to further their training.

For more information contact Rita Goshert

When a child needs hospital care, a children's hospital is the best choice. Children are different than adults and so are their health care needs. Children’s hospitals, train leading pediatricians and pediatric specialists, pioneer new vaccines and treatments and use the most sophisticated technology fit just for kids.

At Miller Children's Hospital we're dedicated to providing the highest quality care and safety for every child who enters the hospital with a patient and family centered care approach. No matter the type of visit, Miller Children's understands that parents and families are a key component to a child's recovery.

What is patient and family centered care?

Patient and family centered care focuses on building partnerships between families and health care providers to best meet the needs of a patient and applies to patients of all ages. Our goal is to partner with our patients and families in their child’s care and provide a warm, comfortable and friendly environment with the information and resources necessary to support healing.

Miller Children’s encourages future patients to visit the kids & teens section to help prepare them for a hospital stay.

Patient and family centered care experience

Partnership
We will partner with you to provide the best possible care for your child.
Dignity
We will listen to you, answer your questions and honor your choices.
Respect
We will respect your values, beliefs and cultural backgrounds.
Open Communication
We will communicate information in a timely, accurate and unbiased fashion so you can actively participate in decision making.
Empowerment
We will support and guide you in your participation of your child’s daily care at the level you choose.
Participation
We will encourage and support your decision-making and participation in your child’s daily care, at the level you choose.
Collaboration
We want to work with you and value your opinions of our service and may ask for your help in program development. For more information on parents who collaborate with the hospital in program development contact the Parent Advisory Board.