NICU Visitor Policy

We encourage parents to be with their children, and families and special friends they select to visit as often as possible. For the safety and security of our patients, parents, visitors and staff, we ask that you help us by following these visiting policies. These policies are designed to promote a safe environment where children can get well faster and with fewer complications. Your support of these policies is very important.

General Visiting Hours are from 1 - 6:30 p.m.

• We encourage parents to be at their baby’s bedside, whenever possible. We may ask you to step out for a moment during shift report from 6:30 - 7:30 a.m. and 6:30 - 7:30 p.m.
• Grandparents may visit at any time, if accompanied by a parent.
• Due to limited space, 2 visitors may be at your baby’s bedside at one time.
• A parent must be with any visitor at all time.
• Visitors must wait outside the main doors of the unit when not at the bedside.
• Siblings, who are 3 years through 13 years, may visit during general visiting hours.

Please contact the Child Life Department to prepare siblings for their first visit into the NICU at (562) 933-8060. Child Life specialists are on-hand to help prepare your child for their first visit.

For Your Child’s Safety and the Safety of Others Please Support the Following Guidelines

• We provide medical information to parents or legal guardians only.
• Please comply with the rules and requests made by the NICU health care team while visiting the NICU.
• Please wear a parent badge/bracelet or visitor sticker at all times.
• Parents will get a long-term identification badge upon admission of their child to Miller Children’s
• Please don’t give your parent badge/bracelet to anyone else. Visitors will sign in daily at the Information Desk and receive a visitors badge at that time.
• Please do not visit if you are ill or think you may be getting ill.
• Children visiting who are under 14 years old must be siblings of patient and have up-to-date immunizations
• Visiting children must be with an adult at all times.
• Please speak softly while in the unit, hospital corridors and waiting areasFor the safety of our patients, latex balloons are not allowed.
• Family members and visitors must wash their hands at the sinks outside the baby’s room for 1.5 minutes before visiting. Rings, watches and bracelets must be taken off before washing and kept off until leaving the room.
• A cover gown will be provided when you are holding your baby.
• Visiting guidelines may be modified at any time for the safety or security of your child.