Families and Visitors

When a child needs hospital care, a children's hospital is the best choice. Children are different than adults and so are their health care needs. Children’s hospitals, train leading pediatricians and pediatric specialists, pioneer new vaccines and treatments and use the most sophisticated technology fit just for kids.

At Miller Children's we're dedicated to providing the highest quality care and safety for every child who enters the hospital with a patient and family centered care approach. No matter the type of visit, Miller Children's understands that parents and families are a key component to a child's recovery.

What is patient and family centered care?

Patient and family centered care focuses on building partnerships between families and health care providers to best meet the needs of a patient and applies to patients of all ages. Our goal is to partner with our patients and families in their child’s care and provide a warm, comfortable and friendly environment with the information and resources necessary to support healing.

Miller Children’s encourages future patients to visit the kids & teens section to help prepare them for a hospital stay.

Patient and family centered care experience

Partnership
We will partner with you to provide the best possible care for your child.
Dignity
We will listen to you, answer your questions and honor your choices.
Respect
We will respect your values, beliefs and cultural backgrounds.
Open Communication
We will communicate information in a timely, accurate and unbiased fashion so you can actively participate in decision making.
Empowerment
We will support and guide you in your participation of your child’s daily care at the level you choose.
Participation
We will encourage and support your decision-making and participation in your child’s daily care, at the level you choose.
Collaboration
We want to work with you and value your opinions of our service and may ask for your help in program development. For more information on parents who collaborate with the hospital in program development contact the Parent Advisory Board.