Family Support Services

Family Support Services

Our Family Support Services

Child Life Specialists 

Child Life Specialist’s primary role is to normalize the intimidating environment of a medical setting. In the Children’s Village, therewill be a dedicated Child Life Specialist in each clinic pod, whowill help make the health care experience a more positive one.

As experts in child development, Child Life Specialists alsowill help prepare patients for medical procedures, such asgetting an x-ray or removing a cast, by using developmentallyappropriate teaching materials and simulated medicalequipment. By minimizing children’s stress, Child Life Specialists promote an optimal response to medicaltreatment and care.

Education Center

At least 20 percent of all patients who are admitted to a U.S. hospital make a repeat visit within 30 days of discharge due to lack of education. The Education Center will provide opportunities that empower families to manage their child’s diagnosis.

A classroom will host support groups and classes, while private consultation rooms will off­er one-on-one education sessions with registered dietitians, social workers, certified diabetes and asthma educators, and more.

Family Resource Center

Run by sta­ff who also are parents of special needs children, the Family Resource Center will provide families with opportunities to conduct research, access educational materials or grab a cup of coff­ee.

Sibling Time Playroom

Knowing that a child’s illness a­ffects the whole family, the Children’s Village will house a Sibling Time Playroom, where families can bring healthy siblings to relax and have fun with other kids – giving them dedicated time to focus on their child’s medical care.